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In the unlikely event that the goods supplied are not what you expected, you must return them to us in an un-used, un-soiled condition, complete with their original packaging, within 14 days of receipt - accompanied by the returns form and a copy of proof of purchase.
Please be aware that items can only be returned for an exchange / refund if they are unused and in their original packaging and have all of the barcode tags intact, so don't remove them if you're thinking of sending them back! Any seals and shrink-wrap must be intact and clothing, shoes and accessories must have labels or tags attached (please do not put tape or labels on the goods packaging). If either the goods or the packaging are not in a re-saleable state, then we may decline your exchange / refund request.
1. Status of Terms
1.1 These terms constitute a legal document ("the Agreement"), which sets out the rights and obligations of you as a purchaser ("you"), and those of Blackwood Outdoors, in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for Blackwood Outdoors services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.
1.2 You agree to:
1.2.1 provide true, accurate, current and complete information about you as prompted by our registration form (such information being the "Registration Data"); and
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Blackwood Outdoors has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Blackwood Outdoors has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the Blackwood Outdoors site (or any portion of it).
Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. Blackwood Outdoors makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.
You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement.
3.1 A notice will be displayed on your web browser before you submit an order with Blackwood Outdoors ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including export taxes) and delivery charges of the good or services ordered. Blackwood Outdoors suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.
3.2 We accept Visa, Mastercard, Switch, Maestro, Visa Electron, Solo (Solo and Electron users may have to provide proof of age) and PayPal. We also accept postal orders cheques and cash..
3.3 Goods supplied to you by Blackwood Outdoors will correspond with their prices and description (subject to E & OE). If at any time this is not the case Blackwood Outdoors will give you the right to reject the goods within a reasonable time period for a full refund.
3.4 In the unlikely event that an incorrect price is shown on our website. Blackwood Outdoors reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order.
4.1 You have the right to cancel any contract within 14 working days without giving any reason. The 14 working days will start the day after receipt of the goods.
4.2 The cancellation notice should be sent by e-mail to Blackwood Outdoors via our contact form and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract. We will confirm cancellation by return email.
4.3 Where Blackwood Outdoors have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to Blackwood Outdoors. Blackwood Outdoors will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.
4.4 Where Blackwood Outdoors have supplied goods to you, these goods must be returned to Blackwood Outdoors. The cost of returning goods is non-refundable, and where Blackwood Outdoors collects goods the direct cost of such will be deducted from the refund.
4.5 Once notice of your cancellation has been received, and we are in possession of the returned goods, Blackwood Outdoors will make a refund of the contract price to your debit or credit card used to purchase the goods. This will be done within 30 days of the date of cancellation.
4.6 All monies will be refunded within 30 days of cancellation date.