ORDER AND PRODUCT RELATED

FREQUENTLY ASKED QUESTIONS

I have seen a product at a lower price, can you match it ?

We offer a price match service, if you have viewed a product at a lower price, use the contact form to send a copy of the website url and price, we will review this and offer to price match or beat.

Where can I view my sales receipt ?

When you register an account with us, you can access all your order history and download invoices direct from your account dashboard. This is located in the header section of the store.

Will you restock items indicated as “out of stock?”

Items shown as "out of stock" or "backorder" will be restocked as soon as more of the product is available. If you do order a product that is on back order, this will be indicated at the check out stage of the order process to inform you directly of availability.

Do you ship outside the UK?

At current we only ship to the UK, post Brexit we restricted orders to UK only due to increased paperwork requirements and shipment delays.

Alternative contact options

If you wish to contact us outwith the form option on this page. We have these alternative contact methods. Please be patient for a reply as we are very busy at times and we do get asked a HUGE amount of questions for advice.

  • Live Chat (Website)
  • Whatsapp : 07432209610
  • Telephone : 0113 5220368
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